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About US

12BET is a distinguished remote gambling brand, specializing in providing premier sports betting products and a wide range of gaming services to discerning markets in Europe and the Asia Pacific region. Our commitment to excellence is evident through our licensing and regulation by a reputable remote gambling authority, ensuring that our products and services adhere to the highest standards of quality and integrity.

Ensuring the utmost security and privacy of our valued customers’ data is of paramount importance to us. To achieve this, we employ robust 128-bit encryption technology, facilitated by Thawte, safeguarding all sensitive information. We maintain strict confidentiality protocols, and rest assured, your data will never be shared or sold to third parties, unless explicitly permitted by our Privacy Policy.

At 12BET, we take pride in offering exceptional customer care around the clock, seven days a week. Our dedicated customer service department is readily available to address your inquiries promptly, courteously, and efficiently. We strive to ensure your satisfaction by providing comprehensive assistance and resolving any issues you may encounter.

To maintain system integrity and uphold fairness, we have implemented measures to prevent fraudulent activities. Each customer is strictly limited to a single account, and we conduct random security checks to monitor adherence to this policy. Any customers found engaging in deceptive practices will have their accounts promptly closed. In accordance with our licenses and terms and conditions, funds obtained through deceptive means may be confiscated and/or reclaimed.

Responsible gaming is a cornerstone of our operations at 12BET. While we strive to create an enjoyable betting experience for our customers, we acknowledge that a small percentage may face difficulties in controlling their betting behavior. We encourage such individuals to promptly notify us so that we can provide information on the available support services.

When it comes to payments, we offer a diverse range of secure and user-friendly deposit and withdrawal options. Our strict “know your customer (KYC)” and anti-money laundering (AML) policies ensure compliance with the highest regulatory standards. Furthermore, we collaborate with third-party financial and regulatory authorities to reinforce our commitment to stringent compliance measures.

We take great pride in the reputation we have meticulously built, and we extend an invitation for you to experience our exceptional products and services within a safe, thrilling, and rewarding environment. Your feedback is valuable to us, and we warmly welcome any comments or inquiries at support@12CSD.com.